What to expect

Life and Structure at Westcliffe

Residential treatment at Westcliffe House is a period of intense personal work, structured around safety, accountability, and deep therapeutic engagement. Here is a clear overview of what life in our program entails.

Your Daily Structure

The program is built on a structured daily schedule designed to build new, healthy habits and maximize therapeutic time.

The Therapeutic Environment

Our facility is designed to be a safe, clean, and supportive space where you can focus entirely on healing.

• Accommodation: You will have a clean, comfortable private room where you can personalize your space and feel secure.
• Community: You will be part of a small, supportive peer group. A culture of honesty, openness, and mutual respect is expected and enforced among all residents and staff.
• Meals: All meals are nutritious, balanced, and prepared on-site by our chef, supporting your physical and mental health during recovery.

Visitation and Communication

We understand the importance of family and external support, which is managed through clear guidelines to protect the therapeutic environment.

• Phone and Internet: Initial restrictions apply to allow you to settle and focus fully on the program. As you progress, scheduled communication with approved contacts will be facilitated by your counsellor.
• Visitation: Visits from approved family members or support persons are arranged by your primary counsellor and typically occur during specific times on weekends. This is managed to ensure it supports, rather than distracts from, your core recovery work.
• Mail: You can receive and send mail throughout your stay.

Items and Regulations (House Rules)

To ensure a safe and successful recovery for everyone, certain items and behaviours are prohibited